IT & Security Manager

  • Job Reference: 00000051-1
  • Date Posted: 15 March 2019
  • Recruiter: Clinisys
  • Location: Chertsey, Surrey
  • Salary: On Application
  • Sector: IT & Technical
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Chris Nicholas
  • Email:
  • Telephone: 02072489596

Job Description


CliniSys is a well-established company, with over 200 employees, and over 30 years’ experience of developing market-leading healthcare software. This includes clinical laboratory information management systems (LIMS) and order comms software, and CliniSys is also the creator of products such as WinPath and ICE.

Our systems help medical professionals test, diagnose and treat millions of patients across the country every day, helping save or improve their quality of life.

We need an amazing IT Security Manager who can work with our IT support teams in the UK to ensure we deliver exceptional client service to the business worldwide, as well as help translate our technology ambitions into real-world implementations.

Reporting to Clinisys’ Services Director, you will be responsible for making sure that the core fabric of our IT system is well maintained, secure and compliant, and that our IT helpdesk provides an exceptional level of service to our team members around the UK.

Responsibilities include:

Strategic oversight

  • Identify and leverage new technologies and trends for business benefit.
  • Strategically map-out, plan, and manage projects as directed by the Head of Technology.
  • Regularly analyse and maintain operational data, providing recommendations & learnings.
  • Promote and implement operational efficiency and compliance measures.
  • Help build a strong commitment to technology excellence across the business working with teams and clients in partnership to provide training, ideas and recommendations.

Business management

  • Managing, developing and motivating our IT team.
  • Ensuring our IT systems run smoothly and safely in line with compliance.
  • Building and maintaining positive vendor relationships and favourable rates.
  • Building strong relationships with local stakeholders and developing a clear understanding of the local systems and challenges.


  • Managing and supporting all on and off premise ICT systems, infrastructure and services including internal and external communications (e.g. internet access, email, intranet, telecommunications, etc.)
  • Managing and supporting UK inter-site systems and services.
  • Managing and overseeing implementation of ICT systems to impact availability and resilience, e.g. backup and disaster recovery, fail-over systems, hot and warm standby systems.

To manage all aspects of ICT security

  • Acting as Information Security Officer in line with CliniSys ICT security policies.
  • Creating and maintaining an ICT data security plan.
  • Designing policies, procedures and controls required to mitigate information and data security risks building upon an existing ICT risk management function.

Knowledge, skills, abilities:

  • A committed and highly motivated individual who is assertive and has sound judgement.
  • Experienced in leading a team with strong motivational skills facilitating the delivery of tasks in difficult circumstances.
  • Excellent project management skills with strong planning / organisational skills.
  • Excellent verbal and written communication skills; including communicating with technical and non-technical internal clients and staff at all organisational levels, including director/CEO.
  • High levels of commitment and ability to act when necessary.
  • High level of customer service skills.

Education and experience:

  • Bachelor’s degree is desirable.
  • Minimum of five years’ experience working within an ICT environment, with at least three years in a managerial position.
  • Microsoft Certified Professional or Microsoft Certified Software Engineer qualifications (or equivalent), or efforts towards such qualifications are desirable.
  • Experience in defining, deploying and administering Microsoft based server solutions.
  • Experience deploying and administering key non-Microsoft technologies.
  • VMWare or other Virtualisation Technologies.
  • SAN Storage Technologies.
  • CISM or CISSP qualified. CISA would be advantageous.
  • Experience of ITIL / ISO27001 / GDPR / Cyber Essential Plus policies, processes and systems.