Programme Support Officer (Part / Time)

  • Job Reference: 708998
  • Date Posted: 2 July 2019
  • Recruiter: Clinisys
  • Location: Chertsey, Surrey
  • Salary: On Application
  • Sector: Biomedical Science, IT & Technical, Business & Commercial
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Drew Percival
  • Email:
  • Telephone: 0207 248 9596

Job Description

CliniSys Group is the industry-leading supplier in the UK and Europe of clinical laboratory information management systems (LIMS) and OrderComms software, and the proud creator of market-leading products known as WinPath, GLIMS, DaVinci, ICE and CyberLab.

Our systems help healthcare professionals test, diagnose and treat millions of patients every day, helping save or improve their quality of life.

The role

We are looking for a talented and collaborative Project Support Officer to join our delivery (PMO) team in a part time role at our Chertsey office. The PSO will assist in project documentation, assurance and administration activities, whilst supporting the Delivery Programme Office Manager and wider Delivery Department.

Key responsibilities:

  • Maintain and coordinate updates to CliniSys’ delivery operating model, including process and templates
  • Support Project Managers (PMs) and the PMO Manager to keep project finances up to date
  • Carry out project server administration and support CliniSys project server users
  • Support the maintenance of the central PMO project log
  • Assist in the management of the SharePoint site
  • Provide administrative support to the PMO and delivery department
  • Assist PMs in the production and maintenance of project plans
  • Monitoring, scheduling and reporting on the following, ensuring PMs are aware of the inputs required in a timely manner:
    • Stage gate reviews
    • Service transition meetings (ISSR, FSRR, Go-NoGo etc)
    • Ensuring RFCs are submitted and represented at the weekly CAB 
  • Assurance, covering:
    • Customer sign offs are clearly defined, archived and readily available
    • Projects adhere to CliniSys’ delivery method and templates
    • Outstanding actions from stage gates are managed and chased through to resolution
    • Risk and issue logs are regularly reviewed, items have owners, action dates are not in the past etc.
    • Monitoring and logging project documentation and payment milestone evidence
    • Deliverables are fully accounted for during / following project closedown meetings
  • Assist delivery team in booking training courses, raising purchase orders (third party software licences, hardware and external resources) and coordinating invoice payments with the finance team
  • Provide ad-hoc requests for programme information
  • Book meeting rooms, set up meetings, minute taking and follow up on action points
  • Provide cover for the PMO Manager during their absence

Knowledge, skills, abilities:

  • Have a proven track record of working in PMO, project support function or project coordination environment
  • Committed and highly motivated organised individual capable of working independently and as part of a team
  • Detail oriented
  • Good verbal and written communication skills
  • Solid understanding of project methodologies, tools and techniques, including planning, RAID and change management
  • Strong MS Office skills, particularly MS Excel (pivot tables and lookups), Outlook and Word
  • Working knowledge of MS Project
  • Working knowledge of SharePoint

Education and experience:

  • Experience within an IT or software provider organisation
  • Educated to degree level desirable
  • Current Prince2 Foundation certification desirable

Why join CliniSys:

  • You will work alongside top experts in your field 
  • Bring your innovation, drive and expertise to full use
  • Support with developing your career and skillset
  • Contribute to the creation of vital healthcare technology that aids and supports medical professionals and biomedical scientists to diagnose millions of patients

About CliniSys:

  • Pathology's IT partner of choice for service efficiency and patient care
  • Over 2,500 laboratories using our solutions
  • Creator of class leading products such as WinPath, GLIMS, ICE & CyberLab
  • CliniSys is the market leading LIMS solutions provider in the UK and Europe
  • Well established, with over 30 years in the industry
  • 350 IT healthcare professionals dedicated to the development, deployment and support of our laboratory software

Depending on the experience of the candidate’s skills and expertise, CliniSys offers a £competitive basic salary plus a generous package and great work environment.

The role well be based at our Chertsey office part time (Desired 5 days a week circa 10am - 2pm)  and may require occasional infrequent travel to other offices, sites or events when required.